How can I return an item purchased from UPKGS.in?
You can request a return if you’ve received any bakery-packaging product in a Damaged, Defective, Missing Item, or Not as Described condition.
To initiate a return, simply email us at info@upkgs.com or call our support team at +91 9319660840 with the following details:
Once we receive your request, the UPKGS Support Team will review it and guide you through the pickup and return process. Please ensure that the product is packed securely to avoid further damage during transit.
The final approval of the return request will be based on UPKGS’ quality check.
When and on what terms can I return the order?
At UPKGS.in, we want to ensure you always receive high-quality bakery packaging products. If your order contains damaged, defective, incorrect, or not-as-described items, please inform us within 7 days of delivery.
If we do not receive any complaint within 7 days, the product will be considered accepted as per order specifications.
1. Eligibility for Returns
You may return items that are:
Please submit your return request within 7 days of receiving your bakery packaging order.
2. Return Process
To raise a return request:
📧 Email: info@upkgs.com
📞 Call: +91 9319660840
Please include:
Our support team will confirm the request and provide pickup/packaging instructions.
3. Packaging & Condition
All return items must be:
UPKGS will inspect the returned products, and the final approval lies solely with UPKGS.
4. Refunds
Once the returned product passes our quality check, the refund will be processed through NEFT/RTGS within 7–10 working days.
Return logistics charges (if applicable) will be borne by UPKGS for eligible return cases.
5. Cancellations
Before Dispatch:
You can cancel the order anytime before dispatch. A full refund will be processed within 1–2 business days.
After Dispatch:
Once the order is delivered, cancellations fall under the return policy mentioned above.
6. Contact Information
UPKGS – Bakery Packaging Solutions
📍 B1, 84, Behind GD Goenka Public School,
Masoodpur, Sector B, Vasant Kunj, Delhi – 110070
📞 +91 9319660840
📧 info@upkgs.com
7. Privacy & Data Security
Your personal information is safe with us. We never sell or share your data with third parties.
All collected information is used only to:
For more details, please refer to our Privacy Policy.
8. Terms & Conditions
By shopping at UPKGS.in, you agree to our Return, Refund, and Service Terms.
We encourage customers to review the complete Terms & Conditions for clarity.
9. Additional Information
Want to know more about our bakery packaging collection or services?
Visit our About Us page to learn more about UPKGS.in.
